Stakeholders

The Company conducts its business activities in accordance with the principles of fairness, honesty, integrity, and transparency. We comply with all applicable government laws and regulations and strive to establish transparent and effective two-way communication channels with all of our stakeholders to protect their interests. A report on stakeholder communications for fiscal year 2025 was presented to the Board of Directors on November 3, 2025.
StakeholdersImportance to the operation of the companyIssues of concernCommunication & PipelinesCommunication FrequencyFeedback Results
StaffEmployees are the driving force behind the company's growth, and through the full cooperation of the departments to enhance the company's competitiveness, we also attach importance to the working environment and welfare of the employees, human rights, and the company must treat its employees well to gain the trust of the other party and enhance the loyalty of the employees.
  • Business Ethics

  • Green Products and R&D

  • Human Resources Development

  • Organize relevant courses

  • New Product Launch

  • Internal Training
  • unscheduled

  • unscheduled

  • unscheduled
  • Ethics and Integrity Training: 100% completion rate for all board members and 100% completion rate for all employees

  • In 2025, four products received 80Plus® certification, and four products received Cybenetics certification.

  • Average training hours per person: 32.3 hours
  • ClientsEvaluate the organization's products or services to meet customer needs, and continue to maintain good relationships with customers to ensure the source of orders.
  • Product Quality

  • Sales Risk

  • Business Ethics

  • Customer Service Center: Handling Customer Complaints

  • Annual Risk Assessment

  • Sustainability Report, Annual Report
  • unscheduled

  • 1 time/year

  • 1 time/year
  • Customer Complaint Resolution Rate: 100%

  • See Chapter 2.6, “Risk Management,” in the 2025 Sustainability Report

  • See Section 2.3 of the 2025 Sustainability Report, “Integrity in Business Operations,” and the Annual Report for details on implementation status.

  • Supplier/ContractorEnterprises outsource part of their production activities, so they have a responsibility to supervise their partners, strengthen cooperation with suppliers, and create a win-win strategy by coexisting and co-prospering with them.
  • Business Ethics

  • Supply Chain Management

  • Product Quality

  • Sign the Letter of Commitment

  • Supplier Supervision and Assessment Mechanism

  • ISO 9001 and ISO 14001

  • 1 time/year

  • 1 time/year

  • unscheduled
  • A total of 18 new suppliers were added, and 100% signed the letter of commitment.

  • Annual Supplier Audit Plan: On-site Supplier Audits

  • Occasional visits from suppliers / Technical exchanges

  • By obtaining ISO 9001 and ISO 14001 international certifications and maintaining ongoing third-party audits, we have earned higher customer ratings and achieved greater business benefits.
  • ConsumersSea Sonic Electronics provides technical support services under its own brand name to handle issues related to consumer complaints, to enhance after-sales service satisfaction and to protect consumer rights.
  • Business Ethics

  • Supply Chain Management

  • Green Products and R&D

  • Sustainability Report, Annual Report

  • Sustainability Report, Annual Report

  • New Product Launch
  • 1 time/year

  • 1 time/year

  • unscheduled
  • See Section 2.3 of the 2025 Sustainability Report, “Integrity in Business Operations,” and the Annual Report for details on implementation status.

  • See Chapter 4.2.1 of the 2025 Sustainability Report: Supply Chain Management Policy and Implementation Status of Annual Report Disclosures

  • In 2025, a total of 4 products received 80Plus® certification; 4 products received Cybenetics certification.
  • government agenciesCompliance with laws and regulations is the most basic principle of corporate management, and we strengthen our governance capabilities to enhance our management and competitiveness.
  • Business Ethics

  • Energy and Greenhouse Gas Management

  • Information Security Management
  • Internal and external education and training

  • Sustainability Report, Annual Report

  • Sustainability Report, Annual Report
  • unscheduled

  • 1 time/year

  • 1 time/year
  • See Section 2.3 of the 2025 Sustainability Report, “Integrity in Business Operations,” and the Annual Report for details on implementation status.

  • See Chapter 5 of the 2025 Sustainability Report, “Environmentally Friendly Disclosure: Energy and Greenhouse Gas Management Performance.”

  • See Chapter 2.7, “Information Management,” of the 2025 Sustainability Report for details on disclosure practices.
  • Investors/ShareholdersESG IS TAKEN INTO ACCOUNT IN CORPORATE INVESTMENT DECISIONS OR BUSINESS OPERATIONS TO HELP INVESTORS AND SHAREHOLDERS JUDGE WHETHER TO INVEST IN A COMPANY.
  • Green Products and R&D

  • Product Quality

  • Business Ethics
  • New Product Launch

  • Customer Service Center: Handling Customer Complaints

  • Organize relevant courses
  • unscheduled

  • unscheduled

  • unscheduled
  • In 2025, a total of 4 products received 80Plus® certification; 4 products received Cybenetics certification.

  • Customer Complaint Resolution Rate: 100%

  • Ethics and Integrity Training: 100% completion rate among all directors and employees
  • EnvironmentWe will implement the climate environment and governance, aiming for net-zero emissions, and actively carry out green transformation to coexist with the global environment.
  • Green Products and R&D

  • Energy and Greenhouse Gas Management

  • Supply Chain Management
  • New Product Launch

  • Sustainability Report, Annual Report

  • Supplier Supervision and Assessment Mechanism
  • unscheduled

  • 1 time/year

  • Once every six months
  • In 2025, a total of 4 products received 80Plus® certification; 4 products received Cybenetics certification.

  • See Chapter 5 of the 2025 Sustainability Report, “Environmentally Friendly Disclosure: Energy and Greenhouse Gas Management Performance.”

  • See Chapter 4.2.1 of the 2025 Sustainability Report: Supply Chain Management Policy and Implementation Status of Annual Report Disclosures
  • competitorKeeping abreast of competitors' new strategies, understanding market conditions and opportunities, identifying market gaps and potential risks, and improving the company's market competitiveness.
  • Supply Chain Management

  • Green Products and R&D

  • Product Quality
  • Supplier Supervision and Assessment Mechanism

  • New Product Launch

  • Official website reveals product information
  • Once every six months

  • unscheduled

  • unscheduled
  • See Chapter 4.2.1 of the 2025 Sustainability Report: Supply Chain Management Policy and Implementation Status of Annual Report Disclosures

  • In 2025, a total of 4 products received 80Plus® certification; 4 products received Cybenetics certification.

  • Product information is posted on the official website from time to time.
  • Detective Pipeline


    The Company maintains a philosophy of sustainable management based on pragmatism and integrity. If you become aware that any of the Company's and its subsidiaries' employees, managers, appointees, directors, or persons in a position of substantial control have engaged in any form of improper gain, fraud, or violation of laws or regulations, you are encouraged to file a report with the Company's Reporting Mailbox.

    Our Reporting Mailbox

    [email protected]
    [email protected] 

    Points to Note for Reporting

    Thank you very much for your assistance, the following is the Company's protection of your information and report should pay attention to the following matters, the relevant reporting system please refer to Please refer to the relevant reporting system. For the report system, please refer to "Regulations for Handling Cases of Illegal, Unethical or Dishonest Behavior". Please refer to "Regulations for Handling Cases of Illegal, Immoral or Dishonest Behavior" for the relevant reporting system.

    1. The Company undertakes to keep the identity of the Whistleblower and interested parties confidential. identity The Company is committed to keeping the identity of the Whistleblower and the interested party confidential and shall not disclose the identity of the Whistleblower without the written consent of the Whistleblower. Identity The identity of the complainant shall not be disclosed without the complainant's written consent. If the identity is disclosed, the Company shall not disclose it without the written consent of the reporting party. identity If it is necessary to disclose his/her identity (e.g., evidence required by the court), the specialized unit of the Company that handles the report shall notify the person concerned before handling the case. If the complainant is an employee of the Company, the Company undertakes to protect the complainant from being subjected to improper treatment as a result of the complaint. However, the protection does not include the act of reporting for the purpose of defamation, forgery, or framing of others.
    2. The whistleblower should provide at least the following information.
      1. The name, address, telephone number, and e-mail address of the informant.
      2. The name of the person against whom the complaint is filed or other information sufficient to identify the person against whom the complaint is filed.
      3. The name and service unit of the company involved in the report.
      4. Specific evidence that can be used in the investigation, which should include as much as possible people, events, times, places and things.
      5. If the report is false or inaccurate, the complainant shall be held legally liable.
      6. In principle, if the whistleblower is anonymous, the case will not be dealt with, but if the content of the statement is recognized as necessary for investigation, the case can still be dealt with.